Privacy Policy

Privacy Policy
Last Updated: 11/10/2024

Flex Industries (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, and protect your information when you interact with our website, purchase our products, or communicate with us.

1. Information We Collect

We collect personal and non-personal information when you engage with us, including but not limited to:

Personal Information: Name, email address, phone number, billing and shipping address, payment information, and order history.
Non-Personal Information: IP address, browser type, device type, and other technical data collected via cookies or similar tracking technologies.

2. How We Use Your Information

We use the information collected for the following purposes:

To process and fulfill your orders, including payment processing and shipping.
To provide customer support and respond to inquiries.
To send updates about our products, promotions, and company news (only if you’ve opted in).
To comply with legal obligations related to firearm parts sales.
To improve our website, products, and services based on user feedback and analytics.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: For payment processing, order fulfillment, email marketing, and website hosting.
Legal Authorities: When required to comply with applicable laws or regulations.
Affiliates and Partners: In cases where you’ve been referred by an affiliate for tracking and commission purposes.

4. Data Security

We implement strict security measures to protect your personal information, including encrypted transactions, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time using the link provided in the email.
Access and Update Information: You may contact us to access, update, or delete your personal information (subject to legal obligations).
Cookies: You can adjust your browser settings to manage or block cookies.

6. Minors

We do not knowingly collect information from individuals under the age of 18. By using our website, you affirm that you are at least 18 years old or have parental consent.

7. Legal Compliance

As a company dealing with firearm parts, we comply with all applicable federal, state, and local laws regarding the collection, storage, and sharing of personal information related to these transactions.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website, with the “Last Updated” date reflecting the modification.